Most investors rushing into voice AI are thinking about it wrong. They’re trying to trick callers into thinking they’re talking to a human. That’s not just bad strategy — in some cases, it’s illegal.
Jordan Fleming is the co-founder of Smrtphone, one of the larger phone systems built specifically for real estate investors. He’s been in the REI telecom space for nearly a decade and recently spent eight months rebuilding their infrastructure from the ground up to support AI voice agents at scale.
In this episode:
- Why disclosure doesn’t hurt your close rate if the conversation is actually good
- The difference between training agents on scripts vs. skills — and why scripts fail
- Where inbound AI agents make the most sense to start
- What “outbound” use cases are actually legal (and which will get you sued)
- The 90-day consent window and what it means for your follow-up sequences
- The texting and DNC mistakes that are costing scaling investors real money
